Privacy Policy

1. Introduction

Kundan Gems Jewellers (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://kundangemsjewellers.com/ (“the Site”) or otherwise interact with us.

By accessing or using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide

• Account Information: When you register with us (e.g. sign up, create a user account), you may provide your name, email address, password, mobile number, postal address, etc.

• Order Information: When you place an order, you may provide billing address, shipping address, payment details, and other order-specific information.

• Communications: When you contact us (via email, contact forms, customer support), you may provide correspondence and related information.

• Other Optional Info: You may optionally provide preferences, feedback, profile pictures, reviews, or other input.

b) Automatically Collected Information

When you use the Site, we may automatically collect:

• Device & Usage Data: Information about the device you use (e.g. IP address, browser type, operating system, device identifiers), pages visited, time and date of visits, referring URLs, clickstream data, and usage patterns.

• Cookies & Tracking Technologies: We may use cookies, web beacons, pixel tags, and similar technologies to recognize you, remember your preferences, and analyze traffic. (You may control many cookies via browser settings.)

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our Site and services

• To process and fulfill your orders (including shipping, billing, and customer support)

• To communicate with you about your account, orders, updates, offers, and promotional messages

• To personalize your experience (e.g. recommending products)

• To detect, prevent, and address technical issues, fraud, security threats

• To perform analytics and monitor usage

• To comply with legal obligations

4. Sharing and Disclosure of Information

We may share your personal information in the following contexts:

• Service Providers & Partners: With third parties who perform services on our behalf (e.g. payment processors, shipping/delivery companies, IT providers).

• Legal Requirements: If required by law, regulation, legal process, or government request.

• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.

• Protection of Rights: To protect our rights, property, safety, or that of others, and to enforce our policies.

• Aggregated / Anonymized Data: We may share non-personal, aggregated, de-identified data that cannot reasonably identify you.

5. Data Retention

We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy (unless a longer retention period is required or permitted by law). After that, we will securely delete or anonymize your data.

6. Security

We adopt reasonable security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on applicable law, you may have rights such as:

• Right to access the personal information we hold about you

• Right to correct or update your information

• Right to erase or restrict processing of your data

• Right to object to processing or to withdraw consent

• Right to data portability

• Right to lodge a complaint with a supervisory authority

If you wish to exercise any of these rights, please contact us (see Section 10).

8. Cookies & Tracking

We may use cookies and related technologies to enhance your experience:

• Essential cookies: Necessary for core functions (e.g. login, cart)

• Performance & Analytics cookies: To measure website usage and performance

• Functional cookies: To remember your preferences

• Marketing & Advertising cookies: To deliver relevant ads or track campaign performance

You can disable or restrict cookies via your browser settings, though this may affect site functionality.

9. Third-Party Links & Services

Our Site may contain links to third-party websites, services, or plugins (e.g. social media). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our handling of your data, you may contact us at:

Kundan Gems Jewellers
Address: Shop No.1 & Shop No.21, Goal Market, F-7 Markaz, Jinnah Super Market,
Islamabad, Pakistan
Email: adreesadress.42@yahoo.com
Phone: +92 51 2650980